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The best way to attract, retain and engage your most valuable resource…your employees!

Many of the world’s best run, most admired organizations are recognized as employers of choice. Call centers now have the opportunity to attain this level of distinction and gain a unique competitive advantage in the marketplace.

The Contact Center Employer of Choice™ certification program assesses, develops, certifies and brands your contact center as an employer of choice. It provides a truly effective means of improving employee morale, building customer loyalty, and enhancing overall center performance.


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