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PRESS RELEASES

SCOTIABANK customer contact centres receive platinum contact center employer of choice® certification for 2012
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FedEx Express Canada Achieves Platinum Contact Center Employer of Choice® Certification For Fourth Consecutive Year
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AIR MILES® Reward Program Customer Care Centre receives the Gold Contact Center Employer of Choice® Certification for 2012!
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Crawford & Company (Canada) Inc. CLAIMSALERT® Achieves Gold Level Contact Center Employer of Choice® Re-Certification in 2011
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Albridge® Awarded GOLD Level Contact Center Employer of Choice® Certification
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AIR MILES® Reward Program receives the Gold Contact Center Employer of Choice® Certification Award for 2011!
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D+H's Call Centre operation receives Gold Contact Center Employer of Choice® Certification
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Scotiabank Customer Contact Centres receive Platinum Contact Center Employer of Choice® certification for 2011
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Albridge Awarded GOLD Level Contact Center Employer of Choice® Certification in 2010
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ING DIRECT receives Prestigious Contact Center Employer of Choice® Certification Award in 2010
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AIR MILES® Reward Program receives the Gold Contact Center Employer of Choice® Certification Award for 2010!
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Scotiabank’s Toronto Customer Contact Centre receives Platinum Contact Center Employer of Choice® certification for 2010 
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FedEx Express Canada Achieves Platinum Contact Center Employer of Choice® Certification For Second Consecutive Year  
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Davis & Henderson’s Call Centre operation receives the Silver Contact Center Employer of Choice® Certification Award
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ING DIRECT receives Prestigious Contact Center Employer of Choice® Certification Award in 2009
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Hilti North America Receives Contact Center Employer of Choice® Certification Award for Second Year in a Row 
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AIR MILES® Reward Program receives the Gold Contact Center Employer of Choice® Certification Award for 2009!  
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Albridge Solutions receives Prestigious Contact Center Employer of Choice® Certification Award in 2009 
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Scotiabank’s Toronto Customer Contact Centre receives Platinum Contact Center Employer of Choice® certification for 2009
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FedEx Express Canada Achieves Overall Platinum Contact Center Employer of Choice® Certification  
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Energy Savings Group Awarded the Silver Contact Center Employer of Choice® Certification Award for 2009! 
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AIR MILES® Reward Program receives the Silver Contact Center Employer of Choice® Certification Award!
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Hilti North America receives Gold Contact Center Employer of Choice® certification award
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Crawford Canada’s CLAIMSALERT® Achieves Re-Certification for Contact Center Employer of Choice® for their Canadian Contact Centre in 2008  
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Davis & Henderson’s Call Centre operation receives the Silver Contact Center Employer of Choice® Certification Award
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Energy Savings Group receives the Silver Contact Center Employer of Choice® Certification Award!  
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FedEx Canada Achieves Contact Center Employer of Choice® Certification for the 5th Year in a Row! 
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CAA South Central Ontario Member Care Centre operation receives the Silver Contact Center Employer of Choice® Certification Award!
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Scotiabank’s Calgary Contact Centre becomes first Alberta call centre to receive Platinum Contact Center Employer of Choice® certification
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FedEx Express Canada Achieves Gold, Platinum Contact Center Employer of Choice® Certification For Customer Service Centres in 2007
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CCEOC’s Jeff Doran to Speak at Industry Leading IQPC Call Center Event
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Crawford Adjusters Canada’s CLAIMSALERT® Achieves Gold Level Contact Center Employer of Choice® Certification for their Canadian Contact Centre in 2006
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Grand & Toy Achieves Standard Level Contact Center Employer of Choice® Certification for their Customer Service Centres in 2006
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Scotiabank’s Toronto Contact Centre is the first to receive the Platinum Contact Center Employer of Choice® certification on initial assessment
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The Shopping Channel Achieves Gold Contact Center Employer of Choice® certification for their Customer Care Centre in 2006
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FedEx Canada Achieves Gold and Platinum Contact Center Employer of Choice® certification for their Customer Service Centers in 2006
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NuComm International Awarded Prestigious "Contact Center
Employer of Choice®" Certification for Second Year in a Row
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Roche Diagnostics -– Contact Center Employer Of Choice® Names Roche Diagnostics’ Accu-Chek® Customer Care Service Center One Of The Best Contact Center Operations To Work For In North America
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NETELLER Awarded Prestigious "Contact Center Employer of Choice®" Certification... First CALGARY Call Centre to achieve designation
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FedEx Canada’s Customer Service Contact Centers achieve Gold and Platinum Contact Center Employer of Choice® certification for 2005
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Rogers Communications Inc. Moncton Customer Care Centre Achieves Prestigious Contact Center Employer Of Choice® Gold Award
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NuComm International Awarded Prestigious "Contact Center Employer Of Choice™" Certification... A First Among Outsourced Call Centers
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CIBA Vision – North American Customer Service
Achieves Prestigious Contact Center Employer of Choice® Gold Award
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FedEx Canada’s Montreal and Vancouver Customer Service Contact Centers Receive Contact Center Employer of Choice® Certification
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MCAP – Customer Contact Centres
First to Achieve Prestigious Contact Center Employer of Choice® Gold Award
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City of Hamilton – Customer Contact Center
Receives Prestigious Contact Center Employer of Choice® Award
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CI Mutual Funds Inc. Client Services Department
Receives Contact Center Employer of Choice® Award
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FedEx Canada’s Mississauga Customer Service Contact Center
Receives Contact Center Employer of Choice® Certification
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